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Enhance your global trading success with strategies and tips from our problem solving experts. We're always at the ready to help you reduce risk, complexity and cost throughout every step of the process.

4 Ways to Help Avoid Holds, Delays and Fees

Before sending international shipments, you should always:

  1. Verify your commodity for import or export
  2. Understand Documentation
  3. Create Accurate Documentation
  4. Determine Weight and Size Limitations

Turns Out Friday Isn’t Always a Business Day

Some countries have different standard workdays and holidays than the U.S. Not planning ahead can lead to unexpected delays for your shipments, resulting in unhappy customers. So, make sure to find delivery dates and times and look up local holidays that may impact delivery schedules.

Higher de minimis means lower costs

Many countries set a minimum threshold for goods below which no import duties or taxes apply and documentation requirements are minimal. If your shipments are below the specified de minimis value, customs procedures may be simplified. Now it’s easier and more affordable to import into the U.S. thanks to the recent increase to the de minimis exemption level on imports.

See all the benefits of higher de minimis on imports to the U.S.

3 Most Common Reasons for International Shipment Delays

Oftentimes, delays can be eliminated before your shipment even goes out the door. Save time, money and hassle by looking out for these frequently made mistakes:

  • Shipment contains items that are prohibited or restricted by UPS
  • There is missing, incomplete or incorrect documentation
  • Shipment exceeds country-specific weight and size limits

Shipping Charges: Who Pays for What?

Unless otherwise indicated, shipping charges are billed to the shipper’s UPS account number and the consignee or receiver pays duties and taxes. Make sure the receiver understands the charges they are expected to pay by calculating the shipment’s landed cost, which is an estimate that includes applicable duties, fees, taxes and transportation costs based on origin, destination and the products in the shipment. Other international billing options are also available to give you the flexibility you need.

Money Saving Trick: Send One Shipment, Multiple Ways

Sometimes sending a small quantity of your shipment via air and the rest by ocean or ground services can deliver both speed and economy. For example, UPS serves popular export destinations like Mexico and Canada with both guaranteed air and ground services. Talk with your account executive or contact UPS to see how we can help you better balance speed and cost.

Your Business Is Set for Success, Is Your Returns Policy?

UPS has returns solutions available in 145 countries and territories designed to make returns easy for you and your customers—including the delivery of shipping labels. Eliminating the hassle of international returns is critical to keeping your customers happy, so contact us to create a returns policy that’s right for your business.

Start Right, Start Thinking Free Trade

Exporting globally can be intimidating, but it doesn’t have to be. Choosing an established shipping partner and an FTA country can be impactful first steps for making the leap into international shipping.

Cross-Border Trade Drives Billions for U.S. Commerce

Take a closer look at how cross-border commerce is opening new doors for U.S. exporters to Canada and Mexico with this comprehensive infographic.